
VIP
Texas Live! entrance, VIP line. VIP wristband and VIP swag bag. VIP is in PBR and Sports & Social.
Every guest stops at the door once. In about 30 seconds they get scanned, get what their ticket comes with, and go have fun. Faye tells you which door you're on.
Check in by 9:30 AM at your front door. That's the Lot B main entrance or the Texas Live! entrance, whichever door you're assigned. Park in Lot D first and leave time to walk over. Directions are in Parking.
Scanners use the free Cognex Barcode Scanner app on their own phone. It opens to this yellow screen. Download it at home, open it once, and make sure the camera works.
iPhone: apps.apple.com/app/id504201315
Android: play.google.com/store/apps/details?id=com.manateeworks.barcodescanners
Or search "Cognex Barcode Scanner" in your app store.
Look at and scan every ticket. One scan is one guest, so a person holding 4 tickets means 4 scans for 4 people standing in front of you. Standard guests get one drink card per ticket right after the scan.
Hand one packed bag per ticket, matched to the ticket. The chart is in Bags.
Put one VIP wristband on the wrist of every VIP, Influencer and Friends & Fam guest after they're scanned. Put it on the wrist yourself. Never hand out a loose band.
One per entrance. Anything you're not sure about goes to your team lead, so you can keep the line moving.
Keep the line moving. Slow entry was the number one complaint last year. If a guest has a problem, step them aside and get your team lead.
You must always look at and scan every ticket. Never one without the other. A good scan on the wrong city or the wrong time is still the wrong ticket.
These are the only real tickets. In Apple Wallet or in a screenshot, a real ticket looks exactly like one of these. We don't sell any other tickets. Any other ticket is fake. Don't scan it, get your team lead.







Friends & Fam and Snooki Brunch Party show the ticket art, since we don't have a real one of those to show yet. The real ticket matches the color.

Texas Live! entrance, VIP line. VIP wristband and VIP swag bag. VIP is in PBR and Sports & Social.

Treat exactly like VIP. Same line, same wristband, same VIP swag bag.

Treat exactly like VIP. Kids on a Friends & Fam ticket get in, but can't go into VIP areas.

Not your door. Their private entrance is at Troy's inside Texas Live!, where they check in. Point them there.

Lot B main entrance. Early Entry swag bag with the drink card inside.

Lot B main entrance. Premium swag bag with the drink card inside.

Lot B main entrance. No swag bag. Hand them one drink card.

Lot B main entrance. Admission only: no merch, no drink card. Includes everything from 3:30 on, Pickle RAVE too.

Enters at their adult's time. No swag bag, no drink card. Kids 2 and under are free with no ticket. Kids never go into VIP.
Early Entry, Premium, Standard, Late Brine, and kids with their adult. Security screening lanes are here.
VIP, Influencer and Friends & Fam. This is where VIP wristbands go on.
Snooki Brunch Party only. Doors at 10:30 AM, check-in inside Troy's.
Guest at the wrong door? Don't send them away empty. Scan them if their time is right, or walk them to the right line if your lead says so.
Lot D is the staff and vendor lot, blue on the map, and it's free. Don't park in Lot B. Lot B is for guests.
Heavy traffic Saturday. There's a concert at AT&T Stadium next door the same day, so leave early and give yourself extra time to get in and walk over.

The bags are already packed. Your job is handing the right bag to the right ticket.
| Ticket | Bag |
|---|---|
| VIP · Influencer · Friends & Fam | VIP bag |
| Early Entry | Early Entry bag |
| Premium | Premium bag |
| Standard | No bag. Hand them a drink card. |
| Late Brine | No bag |
| Little Gherkin | No bag |
| Snooki Brunch Party | Not at your door. Their bag is at Troy's. |
We never run out of merch. Never tell a guest "we don't have any more." If your table runs low, get your team lead and backup comes.


Green pickle card. The front says First Drink On Us! The back says Good for one drink, has the Texas Live! logo, and a printed number at the bottom. One per guest, no cash value.
Every card is numbered, and we pay Texas Live! for every card that gets turned in at a bar. A card that walks off with the wrong person is a drink we pay for. That's why they're counted, handed out one at a time, and never left loose on a table.
No. Come at your time or anytime after. Your merch is waiting for you.
No one enters before the time on their ticket. Be warm about it, but it's the same for everyone.
No re-entry, unless there's an emergency the venue approves. They don't need to leave: their ticket covers Lot B, the plaza and all of Texas Live!, and they can move between them all day. VIP guests can come and go from the VIP area.
That's fine. Names don't matter, only the scan.
Clear bags, strollers and wagons that fold up are fine. No backpacks. No outside food or drinks, water included. These are venue rules.
No. VIP is 21+ only. Parents can take turns, since VIP guests can come and go from the VIP area.
Lot B is free and first come, first served. If it's full, Lots C, RBP, 801 and W are $15. Full details in Parking.
In our app, The Big Dill Pickle Pass, on the App Store and Google Play.
The line moving fast is the most important thing at the door. Slow entry was the number one complaint last year.